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13 COMMENTS

  1. Rarely do things fail on a large scale without people knowing about it beforehand. There is usually a solution, but it all depends on who knows about the issue and how much it will cost to rectify. Happens everyday in businesses all across the spectrum

  2. Phoebe Wall Howard of the Detroit Free Press has been covering this story incredibly well (IMHO). So many auto stories, particularly stories written by Detroit based “auto insiders”, bend over for their hometown automakers. This reporting has been rather scathing and isn’t making any friends between FREEP and Dearborn.

  3. “A new car built by my company leaves somewhere traveling at 60 mph. The rear differential locks up. The car crashes and burns with everyone trapped inside. Now, should we initiate a recall? Take the number of vehicles in the field, A, multiply by the probable rate of failure, B, multiply by the average out-of-court settlement, C. A times B times C equals X. If X is less than the cost of a recall, we don’t do one.”

  4. The way Ford has handled this is pathetic.

    I’m owed a new car as far as I’m concerned.

    The 2013 Focus has been a nightmare. Had 5 transmissions replaced and now they refuse to replace the 6th one that failed.

  5. Mind you Ford discontinued producing sedans “because the market doesn’t want them anymore” instead of saying “we drove away all our sedan consumers by producing defective cars and screwing over buyers”

  6. I will never buy another American-branded car. It seems like all the players would rather do anything rather than fix their problems.

    And I did get a chuckle that they were trying to fix this OBVIOUS mechanical problem with software. Reminds me of the 737MAX. Hint to corporate douchebags, that shit won’t work.

  7. This is a solved problem. If no one pulled the andon cord either literally or figuratively then management just failed to implement the solution. People should be rewarded for sending up the alert. Instead they’re treated like whistle blowers.

  8. Just crossed 200,000 miles in my Subaru with no issues.

    My wife’s Ford Focus is at 85,000 miles and has frayed wires in the truck so that doesn’t work, the transmission has gone out twice, including getting stuck in drive multiple times, half the engine components have been repaired, and the door locks were faulty allow the doors to open on their own while driving.

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